Business Portal
AI Based Commerce
Year
2025
Type of Project
Freelance
My Role
Design Technologist
Duration
Since June 2025
Case Study
Objective
To solve the $50B offline discovery problem by bridging the gap between in-mall shoppers and relevant stores through AI-driven product design. The goal was to build an intelligent commerce platform that enhances product discovery, drives walk-ins, and provides data insights to mall retailers — transforming offline shopping into a personalized digital experience.
Process
1. Problem Definition & Research
Collaborated with business stakeholders to map complete shopper journeys and retail touchpoints.
Leveraged GPT to analyze market behavior and mall shopping trends, with a focus on the Indian retail ecosystem.
Identified key offline discovery pain points: poor product visibility, lack of contextual recommendations, and fragmented in-mall marketing.
2. AI-Accelerated Design Process
Utilized Claude Code for rapid prototyping, documentation management, and iteration cycles.
Applied advanced AI design prompting through Loveable.dev to explore diverse UI/UX directions efficiently.
Created dual design systems — a customer-facing app and a business portal for retailers and mall administrators.
3. Technical Implementation
Designed the entire information architecture and user flows in Figma, optimized for mobile-first experiences.
Integrated AI-powered business insights directly into retailer dashboards, enabling real-time performance tracking and audience intelligence.
Outcome
Developed a cohesive product ecosystem that connects mall visitors with stores in real time through lifestyle-based targeting and AI recommendations.
This project deepened my expertise in:
AI-integrated design workflows
Systems thinking across B2C and B2B interfaces
Data-informed UX strategy for physical retail environments
It proved that combining strategic product design thinking with AI tools can dramatically accelerate innovation and help solve complex market problems faster than traditional methods.
Visit: https://www.uonex.ai/
Standout Features
Lifestyle-based shopper targeting using behavioral and contextual signals
AI-driven product and store discovery with dynamic recommendations
Dual interface system (consumer app + business insights portal)
Real-time analytics dashboard for retailers and mall operators
AI-assisted design workflow improving iteration speed and quality